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Troubleshooting Olympus Cameras

Use These Tips to Fix Problems With Your Olympus Camera

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You may experience problems with your Olympus camera from time to time that don't result in any error messages or other easy-to-follow clues as to the problem. Troubleshooting such problems can be a little tricky. Use these tips to give yourself a better chance to fix the problem with your Olympus camera.

  • The camera will not turn on. Most of the time, this problem is caused by a drained battery or an incorrectly inserted battery. Be sure the battery is fully charged.

  • Photos I've stored in internal memory won't appear on the LCD. If you have shot some photos in internal memory and then loaded a memory card into the camera, your photos in internal memory will not be available for viewing. Remove the memory card to access the photos in internal memory.

  • I have unwanted sound attached to a photo. With most Olympus cameras, you cannot erase sound that has been added to a photo. Instead, you need to re-record the sound attached to the photo in question, but simply record silence.

  • No photo is recorded when I press the shutter. Some Olympus cameras are equipped with a "sleep" mode that renders the shutter unavailable. Try moving the zoom lever, turning the mode dial, or pressing the power button to end "sleep" mode. It's also possible that the flash is recharging, which leaves the shutter button unavailable. Wait until the flash icon stops flashing to press the shutter again.

  • The LCD has unwanted vertical lines on it. Typically, this problem occurs when the camera is pointed at a very bright subject. Avoid aiming at the bright subject, although the lines should not appear in the actual photo.

  • Images appear to have a washed out or white overtone. This problem typically occurs when the subject is strongly backlit or when the scene has a bright light in the scene or nearby. Try to adjust your position when shooting the photo to remove any bright lights from near the scene.

  • I'm seeing stray dots in my photos on the LCD. Some Olympus cameras allow you to run a "pixel mapping" function from the camera's menu. With pixel mapping, the camera attempts to remove the stray dots.

  • My camera is vibrating and making noise after I turn it off. Some Olympus cameras include various mechanisms, such as an image stabilizer, that must reset themselves even after the camera appears to be powered down. Such mechanisms could cause vibrations or noise; such items are part of normal operation.
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